Connect Perth Utilities: Electricity, Gas, Water, NBN

Setting Up Utilities in Perth

Perth's utility setup differs from eastern states in one key way: electricity is not a fully competitive retail market. Synergy is the default retail electricity provider for residential customers in the south-west of WA, with regulated tariffs. Here's what you need to know.

Electricity

Synergy is the government-owned electricity retailer for most Perth and south-west WA homes. Unlike eastern states, there is no competitive retail electricity market for most residential customers — Synergy sets tariffs under the WA Government's regulated pricing framework. Western Power is the network operator (poles and wires). Contact Synergy to transfer your account. Some outer Perth areas may use Horizon Power (for regional areas). Solar rebates and FIT (feed-in tariff) are available through Synergy for solar panel owners.

Gas

Perth has a natural gas network supplied through the ATCO Gas network. Gas retailers include Kleenheat Gas (market leading), Synergy Gas, and Alinta Energy. Compare at Energy Made Easy. Many Perth homes use gas for hot water, cooking, and heating.

Water

Water Corporation is the monopoly water provider for the Perth metropolitan area. Transfer your account at watercorporation.com.au. Accounts are billed quarterly. Perth's rainfall-dependent water supply means water restrictions are commonly in place during summer — check the current restriction level on the Water Corporation website.

Internet (NBN)

Perth has good NBN coverage, with FTTP, FTTN, HFC, and fixed wireless options depending on suburb. Outer growth areas (Ellenbrook, Alkimos, Baldivis) may have FTTP or fixed wireless. Check at nbnco.com.au. Top Perth NBN providers: Aussie Broadband, Superloop, Telstra, iiNet (founded in Perth), Internode, TPG. iiNet has a strong Perth heritage and local service reputation.

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